D S . U K
Premium IT Support info
Support hours:

Monday – Friday 8:30am to 5pm

What is supported:

All Workstations and Server

Telephone support:

Yes

Remote support:

Yes

Onsite support:

Yes

Onsite response time

Maximum 4 hours for Server - up to 8 hours for workstations.

Backup

UNLIMITED offsite Data backup

Loan Equipment

Yes - On hardware failure *only on workstations

Discount for hardware

Yes

Our Support Packages

Premium Package
Premium Package
£87.60 / mo ( inc Vat )
  • Unlimited Telephone Remote Support
  • Unlimited Engineer Callout * where necessary
  • 4 Hour Onsite Server Response
  • 8 Hour Onsite Workstation Response
  • Workstation Loan Equipment on Hardware Failure
  • Reduced rates for PC Parts Supply & Installation
  • Unlimited Offsite Unmanaged Backup * fair useage policy does apply
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Exclusive Package
Exclusive Package
£133.80 / mo ( inc Vat )
  • ALL OF THE PREMIUM PACKAGE
  • +

  • Yearly PAT Testing on all equipment onsite * including Microwave Testing where applicable
  • Yearly Network Check
  • Yearly Network Diagram
  • Yearly Server Service
  • Managed Unlimited Offsite Backup with certificate
  • Test Restoration of Data on Monthly Basis with certificate
  • Up to 4 Remote Access Login's via VPN
  • Yearly Site Survey with Asset Log for IG Tool Kit
  • Yearly Penetration testing
  • Local Rate Support Number
  • Client Side Email Support
  • Saturday Support ( telephone only )
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Our Premium IT Support package

Technology failure puts you at risk of being unable to deliver to your patients and can even result in loss of business.

Trying to fix things yourself is stressful and time-consuming whereas our Dental IT engineers will solve your problems quickly, allowing you to attend to your own business instead of ours.

With all of our engineers being proficient with all major dental software and systems ( including SOE ExactCarestream R4 etc ), you can be ensured of a quick resolution to your problem.

Don’t Panic over your Dental IT Problems, get supported!

Our ongoing Support contract enables you to focus on your business instead of worrying about your IT systems.

All for only £87.60 Per month! **

Our New all for one Support package has been tailored specifically for Dental practices and has all been priced most competitively, in fact, we believe we are the best value Dental IT Support provider here in the UK.

If you find the same level of support cheaper, let us know we will aim to beat it!

 

** Multiple site discounts are available. Please contact us for more information.

Contact Us

Want more info? Then give us a call on 0845 527 9810.
Alternatively send us an email using link below..